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What process do we follow for project development?

Documents & Design provides services on a time and materials basis. We will provide an estimate at the start of a project and will update you regularly as to the status of your deliverables.

We follow a traditional life cycle process that includes

  1. Initiate
  2. Define
  3. Produce
  4. Deliver
  5. Follow up

A more detailed process flow and task list is available upon request. However, we have found that this is too much information for most customers. An abbreviated description of what to expect in our development process is presented below.

  1. Initiate

    The first thing we will do is schedule a meeting or teleconference with you, which usually lasts one hour, to scope out your requirements. When we have an idea of what you need, we typically request an initial budget of 40 hours to prepare a Development Plan, which is the Define phase.

  2. Define

    In the Development Plan, we will discuss usability testing, site maintenance, a communications plan, and roles and responsibilities. We will inventory all of the available information that may be included in your site. And we will prepare a more detailed budget of the complete project. We will then have a second meeting or teleconference where you will have an opportunity to make any changes to our initial scope of work.

  3. Produce

    During the Produce phase, we will communicate with you regularly through e-mail to provide status and request your approval. Some of the tasks that may be included in this phase include

    • Create site map
    • Create storyboards
    • Prepare concepts and comprehensive layouts
    • Write content
    • Code the site

  4. Deliver

    After several levels of review and a final production review by the development team, your site will be ready to deliver to you. It will be rolled "live" to your production server, and we will implement the Communications and Maintenance Plans that were developed in the Define phase.

  5. Follow up

    To close out the project, we will archive files for your records, we will request you to complete a customer survey, and the development team will hold a "lessons learned" meeting.

If you have any further questions regarding the development process, please direct them to Barb Hovater at barbara.hovater@documents-design.com.


Maintained by: Barb Hovater

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